Our Central Office Time Zone:
CET, GMT +1
We try to answer all queries asap, but mostly within 24-48 hrs. Holiday which will delay our answer/customer support is not possible on every weekends. Thank you for your understanding.
Thank you so much for purchasing our product!
We look forward to providing
you with a quality customer service, but before that, please take a few
moments to familiarize yourself with the following terms and
conditions, regarding the support we offer:
Support includes:
- Answering to questions regarding the item and it's features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Support does not include:
- Installation and customization
- Fixing bugs caused by third party themes and plugins that don’t comply WordPress standarts
If you need support, please send these items to us:
- Your Purchase Code
- Problem statement
- Link/URL – Sample
- Full issue description
- Login data if needed
Please do not forget to rate our product. We would be happy to see your comments and stars.
Thank you for your time.
